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Support
Hours of Operation: Monday - Friday 8:30 a.m. - 6:00 p.m. Central Standard Time
 
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Email

Support emails are received by all of our support technicians and are generally answered within an hour's time.

Please communicate the following in your Email:
   • First and last name.
   • Email address.
   • Phone number.
   • Order number if applicable.
   • Brief description of the issue.

**Note: Please check your email periodically after leaving a message. If your support issue has a step-by-step solution an email will be sent.

 
 
 
Note: Hours of support and response times may vary occasionally due to system and server maintenance, company events, observed U.S. holidays, and events beyond our control.
 
 
 
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